Refund policy

We have a no refund, return, or replacement policy. Once the item is shipped, we cannot offer any refund or replacement.

If you have any questions, you can contact us at diydrip@gmail.com or +61457052903

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If the item is damaged whilst in your care, we cannot offer any refund, return, or replacement. If the item arrives damaged you must contact us the day of receiving the item otherwise we cannot issue a refund. If you have chosen untracked shipping, we must be contacted within the estimated shipping times, for example, within 2-4 weeks of since the order was placed.