Gold Star Charm

All of our items made of stainless steel or tungsten carbide will not turn your skin green and won’t tarnish. You can wear your stainless steel and tungsten carbide pieces whenever, wherever and they'll be alright!

All gold plating eventually fades over time. To prolong the items life for many years and preserve the appearance and quality of gold-plated jewelry, it's best to remove it before showering or engaging in activities that expose it to moisture and chemicals. 

Australia Postage Costs:

Untracked: $3.50

Priority Untracked: $5.50

Tracked: $8.95

Express Tracked: $11

International Postage Costs:

Please check at checkout as they differ depending on your location.

Delivery Estimates:

Untracked Postage: Can take 2-4 weeks for Australian orders to arrive.

Priority Untracked Postage: Quicker than normal untracked. Estimated to be 1-3 business days quicker.

Tracked Postage: You can check delivery estimates for tracked postage on the Australia Post website and put Perth, WA as the from place.

We can issue a refund for faulty items if we are contacted within the first week of receiving the item.

If you have any questions, you can contact us at customercare@ashlynsdiydrip.com

CHANGE OF MIND 

We do not offer refunds for a change of mind. We can offer to swap items  to other ones if you have placed an order and it has not been shipped yet, although that is subject to availability.

FAULTY PRODUCTS 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If the item is damaged whilst in your care for over a week, we cannot offer any refund, return, or replacement. We can issue a refund if we are contacted within the first week of receiving the item. If you have chosen untracked shipping, we must be contacted within the estimated shipping times, for example, within 2-4 weeks of since the order was placed.

Please note that we do not offer refunds for gemstone or rhinestone issues. Our commitment is to provide affordable jewelry, and while we take pride in the quality of our craftsmanship, we cannot guarantee against wear and tear on gemstones, rhinestones, or diamonds after purchase.

We will provide you with a refund where the product is faulty or is not of acceptable quality. Photo proof must be provided. Items damaged due to misuse, neglect, or improper care will not be considered faulty or defective.  

If you do not contact us within a reasonable time, you will not be entitled to a refund of the purchase price, you won’t be entitled to exchange the goods or have them repaired.